{"id":9512,"date":"2024-01-15T07:57:36","date_gmt":"2024-01-15T07:57:36","guid":{"rendered":"https:\/\/jobnetix.in\/index.php\/candidate\/psharmaaa0221-12413\/"},"modified":"2024-01-24T08:46:04","modified_gmt":"2024-01-24T08:46:04","slug":"psharmaaa0221-12413","status":"publish","type":"candidate","link":"https:\/\/jobnetix.in\/index.php\/candidate\/psharmaaa0221-12413\/","title":{"rendered":"Priyanka Sharma"},"content":{"rendered":"<p>To obtain a position that will allow me to utilize my skills, experience &amp; willingness to learn in making an organization successful.<\/p>\n","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","candidate_category":[],"candidate_location":[475],"candidate_tag":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"metas":{"_candidate_founded_date":"","_candidate_gender":"Female","_candidate_age":"","_candidate_phone":"9136541353","_candidate_email":"psharmaaa0221@gmail.com","_candidate_qualification":"Bachelor Degree","_candidate_experience_time":"5 Year","_candidate_languages":["English","Hindi"],"_candidate_salary_type":"monthly","_candidate_salary":"","_candidate_category":[],"_candidate_show_profile":"show","_candidate_job_title":"","_candidate_socials":[{"network":"facebook"}],"_candidate_address":"2\/22, Hanumant Vishal Bldg., Behind Basera Apt, Vakola masjid, Near Laxmi hotel, , Santacruz East, Mumbai (400055), India","_candidate_location":{"475":"Mumbai"},"_candidate_cv_attachment":{"9513":"https:\/\/jobnetix.in\/wp-content\/uploads\/wp-job-board-pro-uploads\/_candidate_cv_attachment\/2024\/01\/Priyanka-Sharma.pdf"},"_candidate_education":[{"title":"SSC","academy":"St. Charles High School","year":"2008","description":""},{"title":"HSC","academy":"Sathaye College, Mumbai University","year":"March 2010","description":""},{"title":"Bachelor of Commerce","academy":"Sathaye College","year":"March 2013"}],"_candidate_experience":[{"title":"CWFM Analyst RTA (Real Time Analyst)","start_date":"10\/2020","end_date":"","company":"Sitel India Ltd","description":"Managing and ensuring that the service level agreements for various\r\nprograms are met. My work Includes preparing Reports such as Day to day reports, Flash, Absenteeism and vacation, Adherence reports Etc. Preparing interval report ( hourly report ). Coding of agent on Aspect &amp; IEX. Closely monitoring the queue and making regular call outs via supporting\r\ntools\/apps\/emails, managing &amp; maintaining the queue of all LOB. Shifting agents to different LOB as per business requirements. Salient features:- Most of the times, I got an opportunity to handle the\r\naccount independently during the shift. I also got a chance to give training to\r\nother team mates."},{"title":"Hyatt Hotels & Resorts Reservations Specialist ( Back Office )","start_date":"05\/2014","end_date":"09\/2020","company":"Customer Service Professional Sitel India Ltd","description":"Making reservations, Resolving client's and Customer's queries over email\r\nconversation. Utilizing Interpersonal skill to provide brief description and details about\r\nroom amenities and general inquiry. Assisting premium customers with their World of hyatt membership accounts\r\nand issues. Worked on Medallia service with customer's Feedback or complains. Worked on individual projects such as Redemption of awards &amp; points file\r\netc."}],"custom-text-38577601":"Good Communication Skills Quick Learner Challenge Driven Always Punctual & Discipline Determination To Success Cheerful Demeanor Positive Attitude & Approach","_candidate_portfolio_photos":"","_candidate_award":"","_candidate_video_url":""},"_links":{"self":[{"href":"https:\/\/jobnetix.in\/index.php\/wp-json\/wp\/v2\/candidate\/9512"}],"collection":[{"href":"https:\/\/jobnetix.in\/index.php\/wp-json\/wp\/v2\/candidate"}],"about":[{"href":"https:\/\/jobnetix.in\/index.php\/wp-json\/wp\/v2\/types\/candidate"}],"replies":[{"embeddable":true,"href":"https:\/\/jobnetix.in\/index.php\/wp-json\/wp\/v2\/comments?post=9512"}],"wp:attachment":[{"href":"https:\/\/jobnetix.in\/index.php\/wp-json\/wp\/v2\/media?parent=9512"}],"wp:term":[{"taxonomy":"candidate_category","embeddable":true,"href":"https:\/\/jobnetix.in\/index.php\/wp-json\/wp\/v2\/candidate_category?post=9512"},{"taxonomy":"candidate_location","embeddable":true,"href":"https:\/\/jobnetix.in\/index.php\/wp-json\/wp\/v2\/candidate_location?post=9512"},{"taxonomy":"candidate_tag","embeddable":true,"href":"https:\/\/jobnetix.in\/index.php\/wp-json\/wp\/v2\/candidate_tag?post=9512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}