ROHIT UPADHYAY
About Candidate
If I get selected I will be happy to work in this organization where I can learn new skills and where I can enhance my knowledge and give my
best to the organization.
Skills
Location
Education
Work & Experience
Desktop Support Engineer I am working as a Desktop Support Engineer in Wipro Ltd for HDFC Bank Client, in this role i have to troubleshoot software as well as hardware level issues O365 Microsoft software installation and i am getting familiar with those issue by practicing and trainings Working as an L1 Service Desk Engineer with Wipro Conducting installations in accordance with users requirements & company specifications. Troubleshoot and resolve technical problems, ensuring minimal downtime for clients. Including procurement and asset tracking. Respond to service tickets and inquiries, consistently meeting or exceeding SLA targets. Installation and configuration and set up of all new computer equipment.Troubleshoot & resolves IT services issues (computer installation and configuration of common office software). Troubleshooting with MS office 365, office 2016,2019,2021. Providing remote support to user configuration of printer and scanner
