Kamlakant Kamlesh Pandey

Desktop Support Engineer

About Candidate

Seeking a position with a reputed Organization, this will allow the
best to use of my education and present experience towards the
growth of the Organization and at the same time help me in
enhancing my Knowledge and experience.

Skills
Desktop Application Installations ➢ End-User Support ➢ Troubleshooting and Diagnostics ➢ Basic Knowledge of C, C++ and Python Languages Work in this organization with multiple tools like ServiceNow, ISAC and ICART. ➢ Troubleshot network connectivity issues for both wired and wireless connections. ➢ Diagnosed and resolved hardware and software issues efficiently. ➢ Provided technical assistance to users in person, via phone or email. ➢ Installed, configured and maintained computer software. ➢ Configured user accounts, permissions and passwords according to company policies. ➢ Answered user inquiries to resolve computer software or hardware operation problems. ➢ Maintained positive working relationship in between Staff and Management.

Location

Education

S
SSC 2012-2013
Maharashtra Board
H
HSC 2015-2016
Maharashtra Board
B
B.SC in Information Technology 2020-2022
Mumbai University

Work & Experience

D
Desktop Support Engineer 4 October 2022 - 1 June 2024.
Wipro

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