PANKAJ KALONIA
About Candidate
MIS Executive with 2+ years of experience and having a good knowledge of SAP Business one and
advance excel for executing data-driven solutions to increase efficiency, accuracy, and utility of
internal data processing. Experienced at creating data regression models, using predictive data
modeling, and analyzing data mining to deliver insights and implement action-oriented solutions
to complex business problems.
Skills
Location
Education
Work & Experience
Management information reporting. Processing, collecting and crunching multiple data source. Data analyses and insightful management reports. Coordination with SAP team for updating & implementation any kind of report &data. Production reports preparation such as capacity, machine efficiency, and downtime analysis. Awareness of standard processes/contribute to improving efficiency.
Adept at handling customer complaints in a professional efficient manner. Ability to work in fast-paced environments. Skilled at articulating customer issues with auto staff. Proficient at an assortment of customer service tasks. Able to narrow scope of vehicle issues based on customer descriptions.
Desktop and Laptop repair. Internal components installation. Anti- Virus software. Mobile data devices installation. Innovative thinker.
Responsible for troubleshooting, diagnosing and repairing computer software and hardware. Provide customer service to staff, faculty and students. Ensured campus computer user policies and lab policies were adhered to by all lab users. Documented all issues reported to IT in tracking system